Sub Focus

Good to know

Notes from the organiser and the venue, as published on Ticketmaster. Togoist does not sell tickets; purchases, refunds and exchanges are handled by Ticketmaster.

• “Unreserved standing tickets use fixed tier pricing. Children under 15 must be accompanied by an adult aged 18 or over. Children under 18 may only enter the Event with seated Tickets and cannot enter any standing area. Standing Area is 18+. We will not be liable to refund any standing Tickets which have been purchased for children under 18. Fixed tier pricing means the Event Organiser is selling ticket in the same category at different prices - lower-priced tickets are released first, and when those sell out, higher-priced tickets will…”
• “To see the availability of Accessible Tickets, select the All Ticket Types & check as appropriate from the drop-down menu. Wheelchair Accessible are for wheelchair users only. Ambulant Disabled & Sight Impaired positions are located within general seated areas, but have been allocated due to their ease of access or proximity to the stage area where applicable. The Universal Accessible Symbol is used for all access requirements, so please make sure you are booking the appropriate tickets. The essential companion ticket next to the accessible ticket you've highlighted should be…”
• “All ticket purchases are non-refundable; however, we have made it easy for you to transfer or exchange your ticket if necessary. Ticket Transfer Tickets can be directly transferred to friends or family through the Co-op Live app in the run up to the event, and often at your point of purchase. To do this, click Transfer Tickets on the ticket menu and follow the instructions. Please note that for some events, ticket transfer may be disabled. For guidance on how to transfer tickets through Ticketmaster, visit the help page here…”
• “We encourage fans to car share where possible. Limited Official Vertu parking is available at Co-op Live and must be pre-booked ahead of the event online. Only pre-booked parking will be available on event days. Official Vertu Parking may be released up to 4 weeks before the event. You can find out more on our parking help page [link is: We advise all fans using Etihad Campus car parks to avoid leaving valuable items on display. A residents parking scheme is in place to protect those living near the Etihad…”
• “Anyone aged 14 or under must be accompanied by an adult aged 18 or over. Anybody under the age of 16 is not permitted in the standing area. Please note that Co-op Live reserves the right to remove or re-seat, if possible, any child who appears to be under the age of 16 for safety purposes. Additional age restrictions may be placed by the event organiser for specific events, so please do check before purchasing a ticket. On event days, we are able to distribute young visitor wristbands from our…”